Privacy and Confidentiality

The St. Thomas Elgin General Hospital Foundation is committed to protecting the personal information of its employees, volunteers, members, customers, donors, and other stakeholders.

Privacy Statement

The Mission of the St. Thomas Elgin General Hospital Foundation (“the Foundation”) is to partner with the community to support our Hospital in the delivery of an excellent patient care experience. Our Vision is to inspire a lifetime of philanthropic support for our Hospital, and our Values are Integrity, Leadership, Community, and Results.

The Foundation meets all legislative requirements with respect to protecting the privacy of its employees, volunteers, donors, and other community stakeholders and their personal information. We also comply with the Donor Bill of Rights developed by the American Association of Fund Raising Counsel, the Association for Healthcare Philanthropy, Council for Advancement and Support of Education, and the Association of Fund Raising Professionals. We are also accredited with Imagine Canada’s Standards Program and adhere to 73 standards in the areas of board governance, financial accountability & transparency, fundraising, staff management, and volunteer involvement.

Personal Information

The intent of the Foundation’s Privacy Statement is to explain how we collect, use, share and safeguard information on our website www.itsOURHospital.ca We reserve the right to amend our Privacy Statement at any time and for any reason.

Personal information is collected for the following purposes:
i)    to comply with Canada Revenue Agency requirements
ii)   to help us process and receipt donations
iii) to provide donors with periodic stewardship information
iv)  to provide donors with appropriate recognition
v)  to provide donors and other stakeholders with information about the Foundation and opportunities
to support patient care excellence at OUR Hospital

Personal information collected by the Foundation is kept confidential and only disclosed where necessary to meet the above purposes.

Foundation staff are authorized to access personal information if it is required for the purpose it was collected. Safeguards are also in place to ensure that personal information is not disclosed or shared beyond what is necessary. The Foundation does not rent, exchange, sell, or otherwise share its donor list.

The Foundation honours donors’ and prospective donors’ requests to:

i) Limit the frequency of contact;
ii) Not be contacted by telephone or other technology;
iii)  Receive printed Foundation materials;
iv)  Discontinue contact; and
v)   Remain anonymous.

Website and Electronic Commerce

The Foundation uses password protocols and encryption software to protect personal and other information we receive when a donation is made online. Our software is routinely update to maximize the protection of this information.

Website Content – Copyright & Trademark

All content on this website is the property of the St. Thomas Elgin General Hospital Foundation or other contributors and is protected by copyright. All rights are reserved. As a visitor to this site, you are granted a limited license to display or print the information provided for personal, non-commercial use only, provided the information is not modified and all copyright and other proprietary notices are retained. None of the information may be otherwise reproduced, republished or re-disseminated in any manner or form without the prior written permission of an authorized representative of the Foundation.

Contact Us

If you have any questions, concerns or complaints about our Privacy Statement or the treatment of
personal information, please contact us at 519.631.2030 x. 2246.